How cancellations work
On Pc TOUR, hosts can choose which cancellation policies to offer to guests, and guests can review them before booking. The standard of cancellation time is based on Taiwan Standard Time. The cancellation policies will show at the top of the product's page. Before booking, you can check the cancellation policies in the Pc TOUR Announcement. After booking, the cancellation policies will show in the booking confirmation email or in the product's page.
Regulation of cancellations
Notice for cancellations
Frequently asked questions
We send refunds immediately upon cancellation and they usually show up within 3-5 days in Taiwan, but sometimes it takes as long as 15 days before they reflect on the original payment method in foreign country. In some countries, such as Brazil and India, it can take up to 2 months for the refund to arrive.