【Regarding All-Inclusive Payment Methods】

《Deposit》
▲ Accommodations: 50% (full payment required for certain renowned hotels).
▲ Chauffeur service: 30%.
▲ Other tickets and experiential activities: 50%

《Final Installment》
▲ Final payment is due 14 days before departure, including weekends and holidays.

For the "all-inclusive payment method," we offer international bank transfer and online credit card payment services. Please note that once we receive the deposit, we will proceed to book accommodations and arrange chauffeur services for you. Note: No accommodations or chauffeur services have been booked until the deposit is paid. We kindly ask for your understanding and cooperation regarding this matter.

If you can accept the above payment methods, we would be more than happy to continue discussing your itinerary. Once again, we sincerely appreciate your cooperation and support!

【Regarding Car Charter Service】

1. The overtime fee is NT$500 per hour. If there is any overtime, please make the payment directly to the driver on-site for the overtime charges.
2. The duration of the charter service may exceed the estimated time due to traffic congestion or extended stops at attractions. In the event of overtime, please settle the overtime charges with the driver on-site based on the rate of NT$500 per hour.
3. Upon the flight's arrival, the waiting time for the driver is 90 minutes. If it exceeds 90 minutes, an additional fee of NT$100 will be charged for every 15-minute.
4. According to different situation, the charter fee may not include parking fees, tolls, or driver meals. Please confirm these details with us in advance.
5. Please note that if the itinerary's attractions (those not part of pre-booked activities) are undergoing maintenance or unopened, it falls outside the responsibility of our company. Prior to departure, please confirm the availability of the attractions on your own. Thank you.
6. Passengers must confirm the pick-up time for the following day with the driver the day before. If there are any issues on the previous day, please contact PC TOUR customer service as soon as possible.

【Accommodation Refund Policy】

According to the regulations of the Taiwan Tourism Act, the refund policy for accommodation providers (where "Party A" refers to individual guests and "Party B" refers to the accommodation provider) is as follows:

If Party A cancels the reservation 14 days or more prior to the scheduled check-in date, Party A may request a full refund of the paid.
If Party A cancels the reservation between 10 and 13 days prior to the scheduled check-in date, Party A may request a refund of 70% of the paid.
If Party A cancels the reservation between 7 and 9 days prior to the scheduled check-in date, Party A may request a refund of 50% of the paid.
If Party A cancels the reservation between 4 and 6 days prior to the scheduled check-in date, Party A may request a refund of 40% of the paid.
If Party A cancels the reservation between 2 and 3 days prior to the scheduled check-in date, Party A may request a refund of 30% of the paid.
If Party A cancels the reservation 1 day prior to the scheduled check-in date, Party A may request a refund of 20% of the paid.
If Party A cancels the reservation on the same day as the scheduled check-in date or fails to provide a cancellation notice, Party B is not obligated to refund any portion of the paid by Party A.
If Party A cancels the reservation from the scheduled check-in day to the thirteenth day, Pc TOUR will charge a 3% processing fee.
In case of any uncontrollable factors, according to the regulations of Taiwan's tourism law, a full refund will be provided.

【Car Charter Service Refund Policy】

If the passenger applies for cancellation 10 days before the start of the car rental, a full refund will be provided.
If the cancellation is made 7-9 days before the start of the car rental, a 30% cancellation fee based on the order cost will be deducted as a processing fee.
If the cancellation is made 4-6 days before the start of the car rental, a 50% cancellation fee based on the order cost will be deducted as a processing fee.
If the cancellation is made 2-3 days before the start of the car rental, a 60% cancellation fee based on the order cost will be deducted as a processing fee.
If the cancellation is made 1 day before the start of the car rental, a 90% cancellation fee based on the order cost will be deducted as a processing fee.
If the cancellation is made on the same day, a full refund cannot be provided.
If the passenger cancels the reservation from the scheduled check-in day to the 10th day, Pc TOUR will charge a 3% processing fee.
In case of any uncontrollable factors, according to the regulations of Taiwan's tourism law, a full refund will be provided.