About dining

• We provide a cup of water. 

Notice for booking

• The morning activity is at 9:00; the afternoon one is at 13:00.
• During the summer vacation, if the morining booking is full, we will add an extra activity at 6:30; if the afternoon booking is full, we will add an extra activity at 15:00.
• During the summer vacation, only under the situation the reservation is full on the morning activity or on the afternoon activity, we will add the extra activity at the early morning or at the evening.
• 8 people in one rubber boat. But if the river is less on the day, it will be 6 people in one rubber boat.
• We have help every customers insure the public liability insurance of TWD 3 million.
• All prices have included tax.

Experience rules

• To guarantee other guests' right, please be on time. After 30 minutes of the check-in time, we will set off. Please be punctual as there will be NO waiting for late-comers.
• Under these conditions, you will not be allowed to participate in the rafting activity: cardiac disease, hypertension, epilepsy and children under 11 years old and the elderly above 65 years old.
• Before the activity and during the activity, do not drink alcohol.
• Do not bring any precious goods during the activity; we prepare lockers for you to place your personal goods. 
• Please avoid wearing glasses, sun-glasses or any accessories to protect you from getting hurt during the activity. We suggest that you could wear contact lens or swimming goggles with diopters.
• Please follow the instructions the coach gives you and obey the safety rules. 
• Please wear the life vest and helmet properly. Do not take off during the activity to prevent danger. 
• One coach in one rubber boat. Please follow the coach's intructions to avoid danger. 
• We suggest you should wear long sleeve and trousers to avoid sunburn and wear the non-slip shoes we offered for you to walk well on the riverbed and prevent getting hurt during the activity. 
• The rafting activity is a highly challenging activity; please be well-prepared to avoid any accident injuiries.
• You can decide by yourself to experience turning over the rubber boat or not.

Friendly notice

• The activity will be held normally in case of rain because the stream of the annong river will not rise suddenly and sharply if rainy; so no worry about this question.
• At the end of the activity, we provide shower rooms and hair dryers; you can bring your own body wash and the shampoo or any other toilertry.
• As taking shower and dressing up, we provide body wash, shampoo, conditioner and hair dryer except for towels.

Refund policy

• How cancellations work
• Free cancellations policy
• Guest refund policy
• Extenuating circumstances policy